Policy

Admission policy


1. Timely Arrival and Attendance:

It is the candidate's sole responsibility to ensure timely arrival at the Test Centre, at least 15 minutes before the scheduled Test time. Hsetesting.com shall not assume any responsibility for candidates arriving late or failing to attend the Test due to adverse weather conditions, transportation failures, or any other circumstances.


2. Identification Requirements:

Candidates must present one form of identification from the list provided. If lacking the mentioned forms, two valid IDs must be presented, each not more than 6 months past their expiration date, with one ID from List A and one from List B. Photocopies of IDs will not be accepted.


3. Test Commencement:

All candidates are required to sign and accept the stated Terms and Conditions before commencing the test. A photograph of the candidate will be taken at the Test Centre. Failure to provide suitable identification will result in the candidate being denied the opportunity to take the Test.


4. Conduct:

Candidates are prohibited from bringing anyone into the Test room. Large personal items are not permitted in the Test Centre and must be secured outside at the candidate's own risk. Personal items must be stored in the provided lockers. During the Test, candidates must not refer to any document. All Test Centres are equipped with CCTV, and all Tests are recorded for security purposes.


5. Misconduct:

Any misconduct by the candidate during the Test will lead to the Test being terminated, the candidate's Test result being nullified, and the forfeiture of the Test Fee. Candidates engaging in serious misconduct, including cheating, may lose their privilege to take any further Test.


6. Rescheduling:

Candidates wishing to reschedule their test must do so at least 72 hours before the originally scheduled test date and time. Rescheduling within 72 hours of the scheduled test date will not be permitted. Rescheduling outside the 72-hour penalty period can be done free of charge by emailing booking@hsetesting.com.


7. Refunds and Cancellation:

The cost of the CITB HS&E test booking is £48. Once booked, and all confirmations of the test Date, Time, and Location have been provided, hsetesting.com does not entertain any cancellations or offer refunds for bookings made.


8. Revision Materials:

All purchases of revision materials are final. No refunds or exchanges will be provided for any revision materials purchased through hsetesting.com.


By accepting these Terms and Conditions, the candidate acknowledges and agrees to abide by all the rules and regulations set forth by hsetesting.com. Failure to comply may result in disqualification from the Test and other related actions deemed necessary by the Test provider.

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